QUETO
YOUR PRIVACY IS IMPORANT TO US
Our Privacy Policy explains the way in which we collect, use, maintain, protect and disclose the personal information of the users of our website.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. If you have any questions about how we handle user data and personal information, feel free to contact us at [email protected]
WHAT DATA DO WE COLLECT AND WHY?
Qeto collects some personal details when we will receive some personal information if you contact us or email us at [email protected].
Contact via Email:
We have no control over what you might put in a message, we will however, have at least the email address you mailed us from and what you put into the message. We recommend that you keep any personal details sent to us to an absolute minimum.
HOW WE USE YOUR INFORMATION
This privacy notice tells you what to expect when Queto collects personal information. It applies to information we collect about:
- visitors to our websites;
- people who enquire about or use our services;
- people who email us.
By submitting personal data to us by way of an email or an enquiry you necessarily consent to us using that information to contact you in return to complete that enquiry. We do not use that data for any other purpose. For the avoidance of doubt the legal basis for processing your enquiry is ‘consent’.
We will only use the information you provide to respond to your enquiry and will keep it for 14 days after the last correspondence with you and then remove it, unless you become a customer and then your data will be stored and processed in line with this privacy policy and any Terms and Conditions related to any contract you have entered with us.
If we do want to collect personally identifiable information through our website, this will be clear to the visitor. We will make it clear when we collect personal information and will explain what we intend to do with it.
If you agree to allow us to send you information about our Products and Services by opting into that service, you do that on the legal basis of consent.
PEOPLE WHO EMAIL US
Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.
If we consider the contents of an email to contain personal data we have not requested or more detail than we need then we will delete some or all of it immediately and request another with less personal details, or no personal details.
LINKS TO OTHER WEBSITES
Please note that our terms and conditions and our policies will not apply to other websites that you get to via a link from our site. We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
COOKIES
This site uses cookies or similar technology to collect information about your access to the site. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We’ve explained below the cookies we use and why.
DISABLING COOKIES
As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser, please consult the Help section of your browser.
After your initial visit to the Website we may change the cookies we use. This cookie policy will always allow you to know who is placing cookies, for what purpose and give you the means to disable them so you should check it from time to time.
USE OF IP ADDRESSES AND WEB LOGS
We may also use your IP address and browser type to help diagnose problems with our server, to administer our Website and to improve the service we offer to you. An IP address is a numeric code that identifies your computer on the internet. Your IP address might also be used to gather broad demographic information.
We may perform IP lookups to determine which domain you are coming from (e.g. google.com) to more accurately gauge our users’ demographics. Information from these types of cookies and technologies or about website usage is not combined with information about you from any other source. None of the cookies or technologies that we use will personally identify you. Please note that this cookies policy does not apply to, and we are not responsible for, the privacy practices of third-party websites which may be linked to this Website.
GOOGLE ANALYTICS COOKIES
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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. These cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Click here for an overview of privacy at Google.
WHERE WE STORE YOUR DATA
We may transfer your collected data to storage to our CRM. By giving us your personal data, you agree to this arrangement.
Where relevant we may share your information with our group companies to assist with your enquiry, we will seek you consent prior to doing so.
We only store your personal data for as long as we need to in order to use it as described above, and/or for as long as we have your permission to keep it.
DISCLOSING YOUR INFORMATION
Unless specified in this Privacy Policy we don’t disclose your information with anyone else.
YOUR RIGHTS AS AN INDIVIDUAL IN RESPECT OF THE DATA WE HOLD
- We respect the rights and freedoms of individuals and as such we would like to make you aware of the following.
- You have the right to:
- Request access to your data
- Request rectification of your data where there are errors or – inaccuracies, or the data is not current
- Request that the data we hold is removed entirely from our systems (the right to have data removed is only applicable where it does not conflict with our legal and regulatory requirements to keep certain records according to the data retention period)
- Request us to restrict processing of your data
- Object to our processing of your data
- Request your data in a format that is commonly used/accepted
- Send your data to another controller
- Withdraw consent already provided – at any time
You also have the right to complain to this us as detailed within the ‘Complaints or Queries’ section of this Policy.
To exercise your rights above please contact Queto using any of the methods described under How to Contact us.
You also have the right to lodge a complaint with a supervisory authority, see Complaints or Queries below.
PROTECTING YOUR INFORMATION
Queto tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously.
We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
This privacy policy was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of Queto’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Please see the section How to Contact Us below for ways to get in touch.
HOW TO CONTACT US
If you want to request information about our privacy policy or have any other queries or concerns regarding your personal information you can email us at: [email protected].